Card requests
Review household card applications, replacement reasons and photos together. Showing the latest 200 requests for your selected community.
Resident approvals
Review household requests and decide who is eligible for an amenity card.
Household members waiting on the office
| Resident | Relationship | Property | Lease | Contact | Requested |
|---|
Residents
Manage resident details, photos, and cards. Open an owner’s profile to set up their household portal.
Find a resident
Nobody selected
Search for a name, account number, unit, or address. Select a resident to view their profile, cards, and photos.
Departure reviews
Review reported moves and property changes before removing amenity access.
Residents who may have left
| Resident | Property | Now at this address | Reason | Holds | Raised by |
|---|
Connect a card
Select a resident’s card, then scan its credential using your card reader.
Cards with no credential yet
| Card | Resident | Property | Type | CINC UID |
|---|
Pick a card from the list, or search for a resident.
Waiting for a card
Choose someone first, then tap their card on the reader.
Most readers behave like a keyboard: they type the UID and press Enter. Leave this panel open and the field stays focused.
Resident photos
Upload a portrait or review submitted photos before they appear on a card.
Waiting for review
Pick a photo
Issue cards
Create cards for eligible residents and see what needs attention first.
Residents without a card
Approved residents who do not hold a live card yet. A resident the database will not issue to is listed with the reason.
| Resident | Property | Type | Status |
|---|
Print queue
Check print readiness, resolve any issues, and export the queue for your office.
Cards awaiting print
| Card | Resident | Property | Design | Ready? |
|---|
Archived cards
Find retired cards and review their history before restoring a card.
Archived cards
| Card | Resident | Property | Archived | Reason |
|---|
Staff & community access
Give each person their own sign-in and access to the community they support.
| Staff member | Community | Access level | Status | Manage |
|---|